About this role
Position Title Manager of Clinical Student Success and Operations
Department DCOM CLINICAL MEDICINE
Position Category
Job Description
The Manager of Clinical Student Success and Operations provides day-to-day operational leadership and coordination for the Office of Clinical Student Success and Operations. Reporting to the Director for Clinical Student Success and Operations, this position coordinates departmental workflows, student tracking systems, board readiness processes, operational projects, and cross-campus implementation of initiatives that support student progression and success. The Manager serves as the primary operational resource for staff across all campuses, ensuring projects remain on schedule, information is communicated effectively, and approved processes are implemented consistently
Required Qualifications
Bachelor’s degree required. Experience in higher education, healthcare administration, medical education, or a related field. Advanced proficiency with Microsoft Office, particularly Excel. Strong organizational, analytical, interpersonal, and project management skills. Ability to manage confidential information and multiple priorities
Preferred Qualifications
Experience in undergraduate medical education. Knowledge of osteopathic medical education and clinical education operations. Experience with educational technology platforms, dashboards, and accreditation reporting
Physical Demands
Frequently sits for extended periods while working at a computer. Frequently performs repetitive keyboarding and office tasks. Occasionally stands, walks, bends, reaches, and lifts up to 20 pounds. May travel between campuses and affiliated clinical sites. Maintains concentration while managing confidential information and multiple priorities.
Campus
Lmu- West Knoxville
Job Duty
Coordinate day-to-day operations within the Office of Clinical Student Success and Operations
Job Duty
Support the Director in implementing departmental priorities and strategic initiatives
Job Duty
Coordinate tracking of student progression, remediation, and completion of clinical curriculum requirements
Job Duty
Monitor operational processes related to COMAT, COMSAE, COMLEX Level 2 readiness, and other assessment activities
Job Duty
Maintain departmental dashboards, tracking systems, reports, and operational metrics
Job Duty
Coordinate communication among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, Student Affairs, Academic Support, the Registrar, and other institutional partners
Job Duty
Maintain departmental calendars, implementation timelines, and project plans
Job Duty
Monitor implementation of approved operational workflows across all campuses
Job Duty
Prepare reports, agendas, meeting materials, and follow-up documentation for departmental meetings
Job Duty
Assist with accreditation data