Manager — Logistics Operations South Branch

Customer Service & Logistics

Manager Logistics Operations

R-179043 | India (Remote)

Job Description

Manager — Logistics Operations South Branch

Location - Chennai

The Manager — Logistics Operations is responsible for end-to-end warehousing and secondary transportation operations for the South Branch, ensuring products are stored and distributed efficiently while delivering required customer service levels at an optimized logistics cost.

The role manages logistics operations across a multi-state network spanning approximately 5–6 states, covering the complete flow from storage at warehouses/CFAs through secondary transportation to distributors and customers.

As a key branch leadership role, the position has significant responsibility for logistics cost, service, capacity and operational performance across both warehousing and transportation.

Key Responsibilities

• Warehousing Operations

• Manage warehouse/CFA operations across the assigned geography, ensuring efficient storage and movement of goods.

• Support the identification, evaluation and setup of warehouses/CFAs based on business volumes, network requirements, service expectations and cost.

• Optimize warehouse capacity, layout, throughput, manpower deployment and operational productivity.

• Work closely with CFA/3PL partners to drive day-to-day operational performance and cost efficiency.

• Ensure appropriate inventory handling, hygiene, GMP and applicable food/product safety standards.

• Maintain operational readiness for internal, statutory, quality and global audits.

• Ensure adherence to applicable licenses, including FSSAI, regulatory requirements and operating procedures.

• Secondary Transportation

• Manage secondary transportation from depots/warehouses to distributors and customers across the assigned geography, covering approximately 200 vehicles across the region.

• Plan transportation capacity based on business volumes, demand patterns and service requirements.

• Manage multiple transporters/3PL partners and ensure appropriate fleet availability and deployment.

• Drive vehicle utilization, transporter performance, turnaround time and overall transportation efficiency.

• Optimize routes, loads and fleet deployment to improve productivity and control freight costs.

• Manage day-to-day transportation disruptions and ensure continuity of customer service.

• Cost & Service Optimization

• Own and manage key branch logistics costs across warehousing and transportation, including warehouse rentals, CFA costs, manpower, freight and transporter payments.

• Balance service, capacity and cost, ensuring customer requirements are met without compromising overall logistics economics.

• Analyze logistics costs and operational KPIs to identify cost leakages, productivity opportunities and areas for improvement.

• Partner with CFAs, transporters and 3PL providers on commercials, performance improvement and cost optimization.

• Projects, Innovation & Continuous Improvement

• Lead and support new logistics and warehousing projects, including network changes, new warehouse/CFA setups, transportation initiatives and operational transitions.

• Identify and implement innovative solutions to improve warehouse productivity, transportation efficiency, service