About this role
Manager: Laundry Service
Veritaspeak Consultancy is an HR consulting firm providing professional recruitment, talent management, HR advisory, and workforce solutions to businesses.
Manager: Laundry Service
- Job Type Full Time , Onsite
- Qualification BA/BSc/HND
- Experience 5 - 8 years
- Location Abuja
- Job Field Administration / Facilities
Requirements
- Minimum of 5 years’ proven experience in laundry, dry cleaning, hospitality, or a related operations management role.
- BSc/HND in a relevant field of study.
- Strong knowledge of laundry and dry-cleaning operations, garment care, stain treatment, washing processes, and quality control.
- Proven ability to supervise and manage staff, monitor workflow, productivity, and service quality.
- Strong customer service, communication, problem-solving, administrative, and organizational skills.
- Must be reliable, responsible, able to work under pressure.
Key Responsibilities
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Manage and coordinate daily laundry and dry-cleaning operations while ensuring smooth workflow.
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Supervise staff, allocate duties, monitor performance, attendance, and compliance with company procedures.
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Ensure garments are properly processed, handled, packaged, and delivered according to company standards.
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Monitor quality control and minimize damages, losses, errors, and customer complaints.
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Manage the proper use of equipment, detergents, and other operational materials while ensuring cleanliness and safety.
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Handle customer concerns, prepare operational reports, and provide regular feedback and recommendations to management.
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Work Schedule
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Monday – Saturday
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Location Requirement
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Applicants must reside in Gudu, Gaduwa, Apo, or a nearby location
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Branch Flexibility
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The successful candidate may be posted to branch based on operational I requirements and work schedules.
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