Manager (L7) Technology Workforce Management

About the Role The Manager (L7) Technology Workforce Management will provide governance and support for workforce planning (FTEs and Contractors) across strategic programs, with a focus on reporting, process design and stakeholder management to ensure workforce-related activities align with Scotiabank's controls and objectives. What You'll Do

• Facilitate resource-related inquiries by collaborating directly with hiring managers and senior leadership to manage requirements from intake and validation through to execution, ensuring alignment with internal processes.
• Run and support the end-to-end backend process of strategic programs.
• Provide analytical and operational support to the Senior Manager, Tech Workforce Management by consolidating, reconciling and reporting resourcing data using Excel, PowerPoint, and Power BI.
• Conduct in-depth analysis of headcount and financial data to proactively identify and resolve discrepancies, partnering with CIO teams, PPM, Finance, DPMOs, Talent Acquisition, HR and productivity to ensure accurate reconciliation of actuals and forecasts for senior leadership.
• Contribute to process improvements, optimization and automation by identifying opportunities for change.
• Act as a valuable partner to internal stakeholders and clients by delivering best-in-class customer service.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decision-making.
• Create an environment where the team pursues effective and efficient operations in line with Scotiabank’s Values, Code of Conduct and Global Sales Principles, ensuring proper controls for operational, compliance, AML/ATF/sanctions and conduct risk.
• Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment. What We're Looking For
• Experience in technology workforce management, resource planning, and analytics.
• Strong collaboration with hiring managers, senior leadership and cross-functional teams; ability to manage requirements from intake to execution.
• Proficiency with data tools (Excel, PowerPoint, Power BI) for consolidating, reconciling and reporting resourcing data.
• Ability to analyze headcount and financial data, reconcile actuals/forecasts, and communicate insights to senior leadership.
• Process improvement mindset with a focus on automation and efficiency.
• Customer service orientation and stakeholder management skills.
• Understanding of risk appetite and risk culture and ability to apply them in day-to-day activities.
• Leadership capabilities to build and maintain a high-performing, inclusive team environment.