Manager, Investigator Payments

About the Role ICON is seeking a Manager, Investigator Payments to oversee the investigator payment process for clinical trials, ensuring accurate, timely, and compliant payments. This role involves leading the investigator payments team and collaborating with cross-functional teams to optimize payment operations and maintain strong relationships with investigators and sites. What You'll Do

• Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
• Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
• Collaborating with clinical teams, finance, and legal to ensure alignment with payment terms and agreements.
• Identifying opportunities for process improvements and implementing strategies to enhance efficiency and accuracy.
• Providing leadership and guidance to the investigator payments team, ensuring effective workload management.
• Resolving payment-related issues and acting as main point of contact for investigators and sites regarding payment queries. What We're Looking For
• Bachelor’s degree in finance, business administration, or related field; experience in investigator payments or financial operations within clinical trials.
• Proven experience in managing financial processes with focus on accuracy, compliance, and process optimization.
• Strong organizational and leadership skills, with ability to manage multiple priorities and lead a team.
• Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams and external stakeholders.
• Proficiency in financial management tools and systems, strong understanding of clinical trial agreements and payment terms.
• Detail-oriented, proactive, and adaptable, with a commitment to delivering high-quality financial operations and supporting investigator relationships. Compensation & Benefits
• In addition to competitive salary, ICON offers a range of benefits designed to support well-being and work-life balance, including: various annual leave entitlements, health insurance offerings, retirement planning options, and access to global employee assistance programs.
• Life assurance and flexible country-specific optional benefits such as childcare vouchers, bike purchase schemes, gym discounts, travel subsidies, and health assessments.
• ICON is committed to inclusion and belonging, offering an accessible and discrimination-free workplace. Explore our careers site for more details on benefits.