Manager, Infrastructure and Cloud Services

Job title: Manager, Infrastructure and Cloud Services

General Dynamics Mission Systems–Canada is shaping the future of defence and security by designing and delivering advanced, mission-critical solutions. We seek purposeful work that contributes to a safer world, with opportunities to impact programs that matter.

Job Description

The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of core technology platforms across Canada and the United Kingdom. This role leads teams responsible for cloud platforms, server infrastructure, virtualization, storage, backup and recovery, Microsoft 365 services, identity services, enterprise compute, and related operational technologies. You will provide both technical leadership and people leadership while guiding the organization’s transition from legacy infrastructure toward a modern, cloud-enabled operating model. The successful candidate will be an execution-oriented leader with strong operational discipline, capable of delivering stable services while driving modernization initiatives across AWS, Azure, Microsoft 365, virtualization, storage, and hybrid infrastructure environments.

Key Responsibilities

• Lead enterprise infrastructure, cloud, compute, virtualization, storage, data protection, and Microsoft 365 operations.
• Ensure critical platforms are secure, reliable, resilient, compliant, and cost-effective.
• Oversee incident management, service restoration, disaster recovery, capacity planning, lifecycle management, and continuous improvement.
• Drive cloud adoption, workplace modernization, automation, Infrastructure-as-Code, monitoring, and platform governance.
• Establish operational standards, service-level metrics, KPIs, and audit-ready controls.
• Lead and develop a high-performing team while managing recruitment, performance, workforce planning, and talent development.
• Manage infrastructure budgets, vendor performance, contracts, business cases, and technology investment decisions.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.

• 10+ years of progressive IT infrastructure experience.

• 5+ years in a leadership role managing technical teams.

• Demonstrated experience leading enterprise infrastructure environments within complex organizations.

• Strong experience managing AWS and Azure platforms.

• Strong experience managing Microsoft 365 services.

• Strong experience managing VMware environments.

• Experience managing enterprise SAN and NAS environments.

• Experience with backup, disaster recovery, and business continuity programs.

• Experience working within highly regulated or security-sensitive environments.

• Experience working with or familiarity with AI/ML models is preferred.

• Technical Experience and areas of focus

• Cloud & Infrastructure: AWS, Azure, hybrid cloud architecture, cloud security and governance, Infrastructure as Code (IaC), and cloud cost management

• Infrastructure: VMware, Windows Server, Linux, Active Directory/Entra ID, DNS/DHCP, enterprise monitoring, and infrastructure management

• Storage, Backup & Disaster Recovery: SAN/NAS technologies, enterprise backup and recovery, data replication, and disaster recovery platforms

• Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Entra ID, Intune, and Microsoft Defender

• Automation & DevOps: PowerShell, Terraform, Ansible, CI/CD, and platform automation

• Security and eligibility

• It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

• Additional Information

• The hiring range for this position is 120,000 - 160,000 CAD annually. This role is eligible for a management incentive plan. Our goal is to provide a fair and competitive offer based on internal equity and qualifications, including relevant experience, technical and non-technical skills, and education and certifications.

Benefits

• As a full-time employee, you’ll enjoy a competitive total rewards package that supports professional and personal well-being, including comprehensive medical, dental, and vision coverage from day one, flexible benefits options, emergency travel insurance, and 24/7 virtual care services. Other benefits include an Employee & Family Assistance Program, onsite facilities, defined contribution pension plan with employer contributions after 3 months, RRSP access from day one, flexible time off, career development opportunities, learning platforms, mentoring, reimbursement of professional memberships, and additional perks such as employee discounts, onsite parking, social clubs, and an annual scholarship program for employees’ children.

• Why join us?

• Purposeful Innovation: work on innovations that make a difference, applying advanced thinking and practical problem-solving to equip military and allied forces with leading-edge systems.

• Connection: we value inclusivity, belonging, and diverse perspectives that help us innovate and grow.

• Challenging and Rewarding Career Pathways: access mentorship, continuous training, certifications, and opportunities for internal mobility to explore different areas and broaden skills.

• Closing Date

• We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.