Manager II, Sales

About the Role As a Manager II, Sales at ASM in Phoenix, AZ, you will serve as a key commercial partner for strategic semiconductor customers, with a strong focus on supporting TSMC operations. This role drives account growth, manages customer relationships, and aligns with service and internal teams to deliver system and service solutions in high-volume manufacturing environments. You will understand customer needs, influence long-term account strategies, and help ASM deliver value across the semiconductor ecosystem. What You'll Do

• Serve as the primary account point of contact, partnering with service teams to support customer needs and strengthen relationships
• Develop and execute account strategies to drive system and service revenue growth within assigned semiconductor customers
• Maintain accurate sales forecasts and support demand planning in collaboration with operations and manufacturing teams
• Coordinate cross-functionally to ensure timely system shipments and customer fulfillment
• Manage commercial discussions and support resolution of high-level customer escalations
• Build strong relationships across customer organizations, including engineering, operations, and procurement teams
• Monitor customer roadmaps, fab expansions, and capital investment trends to identify growth opportunities
• Gather and synthesize market and competitive intelligence to inform business strategy What We're Looking For
• Bachelor's degree in Business, Engineering, or a related field
• 6–7 years of sales, account management, or customer-facing experience
• Semiconductor industry experience preferred, including equipment or materials/chemical supplier environments
• Experience supporting or working with TSMC or similar advanced semiconductor manufacturers
• Strong communication skills in English and Mandarin, with the ability to effectively engage global stakeholders
• Proven ability to manage customer relationships, influence decisions, and drive commercial outcomes
• Self-motivated with strong prioritization and problem-solving skills in a fast-paced environment Nice to Have
• Direct experience working with TSMC in Phoenix or supporting U.S.-based semiconductor fabs
• Background in chemical suppliers or semiconductor materials sales
• Experience in semiconductor capital equipment or related high-tech industries
• Strong negotiation skills with a track record of closing complex deals
• Ability to navigate cross-cultural business environments and communicate with executive-level stakeholders
• Experience collaborating closely with field service or technical teams to deliver customer success