About this role
Description
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Owns and manages a subregion geographic territory and team and is responsible for achieving profit and growth goals. Provides leadership, development and coaching to the Territory Management team responsible for managing an assigned portfolio of insurance products, services & agency programs. Accountable for agency management, results, profitability, growth for assigned agencies, talent development, collaboration with internal partners, and overall execution of business strategies. Effectively collaborates with and influences internal business partners to manage state regulatory, judicial and CAT complexities in order to achieve profit and growth goals. Line of business emphasis on driving personal lines flow at high volume. Completes agency book portfolio analysis, identifying profit and growth opportunities in auto, home and specialty business lines. Develops S/TMs to leverage comparative rater optimization, agency marketing strategies, lead generation and referral tactics to drive organic business flow and drive S/TMs through agency engagement, agency plant expansion & book consolidation initiatives. Works closely with DSO, and UW to execute growth and profit strategies.
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Responsibilities
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Responsible for achieving the key financial targets including rate adequacy, written premium, profitability, new business, retention.
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Manages the execution of annual agency management process and overall territory strategy to drive profitable premium growth.
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Leads Senior Territory Manager team to optimize agency footprint including agency plant expansion, agency engagement/rehab and terminations.
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Develops strategies and drives execution of key initiatives to ensure effective agency partnerships in order to attract, develop, and retain profitable business and manage agency performance through frequent agency interactions.
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Identifies and assesses potential risks including agency service levels, business quality, pricing and market conditions in order to develop resolutions to ensure agency satisfaction and financial results achievement.
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Inspires, coaches and develops team to ensure deep engagement and needed skills and capabilities to achieve sub-region goals.
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Collaborates with regional marketing team to deliver effective internal and external communications and marketing programs.
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Responsible for driving end-to-end management of small commercial flow while mining and pipeline management of Custom sized accounts. Leverages full commercial lines product suite and works cross-SBU as applicable.
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Maintains an understanding of the competitive landscape and coordinates resources to make the changes necessary to meet marketing, pricing and customer needs. Maintains local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues and lobbying efforts. 1
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Leverages agency compensation programs, including Agency Profit Sharing process, compensation communication, reporting, tracking and best practices to leverage programs. 1
Travel
50%