About this role
Manager II, Field Process (Technical Manager)
Full-time
Less than 10%
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Manager II, Field Process (Technical Manager)
Role Summary
Lead customer process engagement, new product introduction (NPI), and successful transition to high volume manufacturing (HVM). Drive process performance, resolve technical escalations, enhance customer satisfaction, and cross-functional execution while building a high-performing field process engineering team
What you will be working on
Customer & Technical Leadership
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Develop strong customer relationships and serve as a trusted technical advisor
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Anticipate customer technology and process needs to support long-term growth
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Lead a field process team responsible for process development, qualification, optimization, and troubleshooting
Own and drive critical customer escalations through timely resolution
NPI & HVM Programs Execution
- Lead NPI programs through qualification and successful HVM adoption
- Ensure on-time delivery of process and product milestones
- Drive process performance, tool uptime, and customer success in HVM transition phase
Cross Functional Collaboration
- Partner with ASM R&D, Product Engineering, KPU, Business Units, Field Service, and Sales teams to execute technology programs
- Align stakeholders on priorities, action plans, and execution timelines
- Provide customer feedback to improve product and process performance
- Support technology roadmap development with internal and customer teams
Team Leadership / Business & Strategic Impact
- Recruit, mentor, and develop high-performing process engineers
- Foster a culture of safety, accountability, urgency, and continuous improvement
- Build a team capable of independently solving complex technical challenges.
- Support business growth through successful technology adoption and customer satisfaction
- Create visibility into key technical issues and drive execution across organizations
What we are looking for
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PHD or Master’s degree in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical Engineering or a related discipline
12+ years of experience with a Bachelor's degree, 9+ years with a Master's degree, or 6+ years with a PhD in the semiconductor industry, w