About this role
About the role and team
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As an Account Management Lead for the Eats SMB team, you will build and lead high-performing teams in an environment where the answers aren’t always clear and the stakes for our merchant partners are high. You will own the commercial strategy for your territory, making hard calls under pressure to ensure we win selection street by street.
This role is about more than just hitting a quota; it is about building long-term partnerships in a fast-changing environment. You will need to balance empathy for your team and partners with the steady action required to move the business forward. If you are a resilient, resourceful leader who thrives when solving the messy reality of real-world problems, this is where you will make your mark.
What you’ll do
- Lead and coach a team of Account Managers to build trusted relationships with restaurant partners and co-create growth plans that deliver real value.
- Navigate ambiguity and internal complexity to unblock growth opportunities, managing trade-offs between short-term targets and long-term partner health.
- Own your team’s regional performance b