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Manager - Health & Benefits

WTW
Guadalajara, Jalisco, Mexico
On-site

About this role

Job title: Manager - Health & Benefits

Description

  • The Role

  • Be responsible for the overall relationship with strategic international clients, acting as the primary point of contact and senior reference for Insured Benefits matters in Mexico.

  • Develop a deep understanding of the client’s global philosophy, governance, and guidelines, ensuring their effective implementation and proper adaptation to the regulatory, operational, and cultural context of the Mexican market.

  • Provide strategic advisory services in the design, evaluation, and optimization of Insured Benefits programs, aligning employee well being, cost efficiency, competitiveness, and sustainability objectives for the client.

  • Collaborate and coordinate with global, regional, and local corporate teams, as well as with insurers and the client’s Human Resources and Finance leaders.

  • Participate in high impact negotiations with insurers and strategic vendors, including renewals, multinational programs, and complex financial structures.

  • Prepare and deliver executive analyses, reports, and strategic recommendations for both local and global committees, supporting senior level decision making.

  • Identify opportunities for service expansion, cross selling, up selling, and continuous improvement within assigned client accounts, strengthening long term relationships and positioning the firm as a strategic partner.

  • Act as a mentor to less experienced executives, sharing best practices and elevating the overall level of service provided to international clients.

  • Qualifications

  • The Requirements

  • Professional proficiency in English, spoken, written, and read.

  • Minimum of 5 years of experience managing multinational clients.

  • Strategic mindset with a global perspective.

  • Strong technical expertise in Insured Benefits, including health, life, personal accident insurance, insured plans, cash flow structures, and multinational benefit programs.

  • Understanding of multinational models, global programs, and pooling structures (when applicable).

  • Ability to clearly explain technical concepts to non specialist audiences.

  • Capability to adapt messaging according to region, culture, or level of market maturity.

  • High level of autonomy, decision making capability, and personal accountability.

  • Ability to lead complex initiatives without constant supervision.

  • Strong negotiation skills and ability to manage complex situations.

  • Development of data driven strategic recommendations.

  • Consultative approach, acting as a trusted strategic partner to the client.

  • Flexibility to adapt to regulatory, organizational, or strategic changes.

  • Acts with integrity, aligned with corporate and regulatory standards.

  • Equal Opportunity Employer

  • Note: This posting does not include application instructions or contact details.

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