Manager, Global Quality Intelligence & Product Quality Complaints
About this role
Manager, Global Quality Intelligence & Product Quality Complaints
About the Role
As a Manager in Global Quality Intelligence & Product Quality Complaints, you will be responsible for establishing, implementing, and continuously improving a comprehensive Global Quality Assurance oversight framework to ensure robust GMP compliance for Marketing Authorization Holder (MAH) and Sponsor related activities across the global pharmaceutical footprint. You will drive the oversight, execution, and continuous improvement of the end-to-end complaint handling process for both clinical trial materials and commercial pharmaceutical products, and serves as a critical interface between Quality Assurance, Manufacturing, Supply Chain, Regulatory Affairs, Pharmacovigilance, Clinical and Commercial Operations, and external partners to ensure patient safety, product quality, and regulatory compliance.
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