About this role
Job title: Manager, Generative AI & Content Transformation
About the Role Accenture Song's Content Practice is seeking a Manager, Generative AI & Content Transformation to help clients modernize content operations and leverage AI in marketing and content technologies. This role blends Generative AI fluency, consulting and client delivery experience, and a deep understanding of scalable content operations to translate AI capabilities into business-ready solutions. You will guide teams and engage with clients as a strategic advisor.
What You'll Do
- Develop a conceptual understanding of GenAI tools and automation within the content ecosystem; evaluate platforms and rapidly research emerging AI tools; propose right-solution options based on client needs, data considerations, and constraints.
- Translate AI and GenAI concepts into clear, client-friendly language; educate stakeholders on feasible outcomes and requirements. Lead and support delivery of GenAI proofs of concept, prototypes, and pilot programs. Stay ahead of fast-changing AI trends in content technologies and marketing to benefit both team and clients.
- Understand and assess client content ecosystems; partner with content strategy, technology, and operations to reimagine processes using automation, AI, and modern tooling. Evaluate applications and help clients build modernization roadmaps in partnership with Accenture capability groups; design scalable content workflows and operating models enabled by major AI.
- Lead cross-functional teams across strategy, design, content, and delivery to achieve high-quality client outcomes; mentor junior members; foster curiosity and learning. Apply modern product development methodologies to structure work and drive results.
- Act as a trusted advisor to clients, communicating GenAI concepts, opportunities, risks, and solution options; support business development including RFP responses, proposal creation, solutioning, and case studies; identify opportunities to apply GenAI and content transformation in existing and new accounts; contribute to thought leadership and client workshops.
What We're Looking For
- 7+ years of client-facing consulting or digital transformation experience.
- Hands-on experience researching, evaluating, and applying content automation or AI tools in real-world contexts; experience delivering GenAI prototypes or proofs of concept.
- Strong understanding of AI and GenAI fundamentals.
- Familiarity with content transformation, content creation workflows, content supply chains, and/or content operations.
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences; natural curiosity and enthusiasm for emerging technologies and next-generation content/marketing practices.
- Experience managing teams and/or leading delivery across capabilities and geographies.
Nice to Have
- Experience with enterprise content systems.
- Exposure to content metadata design, content modeling, or structured content.
- Excellent oral and written communication and strong interpersonal skills; ability to build trust across diverse teams.