Manager, FSA

Job title: Manager, FSA

About the Role Lead and develop Site Contracts Lead (SCL) teams to deliver high-quality site contracting and start-up activities, resolve escalated issues, and drive team capability and performance. Provide strategic oversight of contracting strategy, risk mitigation, and client management to ensure on-time contract delivery in line with ICON/Sponsor and local requirements and quality across studies.

What You'll Do

• Leading and managing Site Contracts Lead (SCL) teams to deliver strong end-to-end site contracting activities, including budget and contract negotiation, in line with study timelines and quality expectations.
• Providing strategic oversight of site contracting strategy setup, project risk mitigation, client management and on time contracts delivery in line with ICON/Sponsor and local requirements and quality.
• Acting as the primary escalation point for complex contractual or budgetary issues, ensuring timely resolution while balancing sponsor and site expectations.
• Overseeing contracting forecasts, assumptions, and risks, partnering with cross-functional stakeholders to develop mitigation strategies and ensure predictable delivery.
• Collaborating closely with Legal, Operations, and Business Development teams to support proposals, bid defenses, and customer interactions with robust contracting expertise.
• Monitoring contracting performance metrics, identifying trends, and driving continuous improvement initiatives.
• Ensuring consistency, quality, and compliance across contracting processes, including adherence to SOPs, templates, and regulatory requirements.
• Coaching, mentoring, and developing SCL team members, fostering a culture of accountability, high performance, and collaboration.

What We're Looking For

• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent experience.
• Significant experience in clinical research with a strong focus on site contracts, budget negotiation, and study start-up.
• Proven experience in leading and developing teams in a fast-paced, matrixed environment.
• Strong analytical and planning skills, with the ability to interpret operational data and contracting metrics.
• Excellent communication and stakeholder management skills, including customer-facing experience.
• Continuous improvement mindset, with a focus on quality, efficiency, and delivery predictability.
• Willingness to travel as required (approximately 15%).

Compensation & Benefits

• Competitive salary.
• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of professionals for well-being support.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
• Visit our careers site to read more about the benefits ICON offers.