Manager, Fraud Risk

Manager, Fraud Risk

• Job Type Full Time
• Qualification BA/BSc/HND , MBA/MSc/MA , Professional Certificate
• Experience 5 years
• Location Lagos
• City Lekki
• Job Field Risk Management and Compliance

Department: Risk and Compliance

The Role

• Flutterwave is seeking an experienced and dynamic senior professional to join our fraud risk team.
• The leader will play a critical role in managing and mitigating financial losses and payment partner compliance due to fraud risk in our merchant acquiring and remittance business.
• This individual will be part of a team responsible for developing and implementing risk management strategies, policies, and procedures to protect the company's interests while ensuring a positive experience for our customers.

Responsibilities

• Develop and execute comprehensive risk management strategies to identify, assess, and mitigate fraud -related risks.

• Foster a culture of continuous improvement, innovation, and collaboration within the team.

• Implement data-driven risk assessment models and analytical tools to proactively identify emerging risks and trends.

• Establish and enhance policies and procedures governing fraud risk management.

• Collaborate with cross-functional teams, including product, legal, compliance, and technology, to develop and enhance risk mitigation solutions and processes.

• Conduct regular reviews and audits of accounts, transactions, and activities to ensure adherence to risk management protocols.

• Stay abreast of industry trends, regulatory developments, and best practices in fraud risk management to inform strategic decision-making and enhance risk mitigation efforts.

• Provide timely and accurate reporting on key risk metrics, trends, and incidents to senior management and relevant stakeholders.

• Drive continuous improvement initiatives to optimize risk management processes, enhance operational efficiency, and support business growth objectives.

• Foster a culture of risk awareness, accountability, and compliance throughout the organization through training, communication, and collaboration.

• Required Competency and Skillset to be a Waver

• Bachelor's Degree in Business, Finance, Risk Management, or related field; Advanced Degree or relevant professional certifications (e.g., FRM, CRM, CFA) preferred.

• Proven 5+ years’ experience in risk management, preferably in a fintech or financial services environment, with a focus on fraud prevention.

• Proven track record of leadership and team management, with the ability to inspire and motivate a diverse team of professionals.

• Strong analytical skills and proficiency in data analysis, risk modeling, and statistical techniques.

• Deep understanding of financial products, payment processing, and regulatory and scheme requirements related to fraud risk management.

• Excellent communication skills, with the ability to effectively communicate complex concepts and findings to diverse audiences.

• Strategic thinker with the ability to develop and execute risk management strategies aligned with business objectives.

• Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

• High level of integrity, ethics, and professionalism, with a commitment to upholding the highest standards of risk management and compliance.