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Manager, Feasibility and Site Activation (FSA)

ICON
Tokyo and Osaka, Japan (Office Hybrid/Home)
Hybrid

About this role

Manager, Feasibility and Site Activation (FSA)

About the Role ICON seeks a Manager, Feasibility and Site Activation (FSA) to lead teams responsible for high-quality feasibility assessments and efficient site activation for global clinical trials. The role focuses on coordinating start-up delivery, resolving issues, and developing team capability in a hybrid office/home environment.

What You'll Do

  • Lead FSA project teams to deliver country and site feasibility, start-up strategies, and activation activities in line with timelines and quality expectations.
  • Oversee coordination of essential documents, regulatory and ethics submissions, and contract/start-up packages for assigned studies.
  • Review feasibility data, assumptions, and risks; partner with stakeholders to develop mitigation plans and realistic start-up forecasts.
  • Collaborate with business development and operational teams to support proposals, bid defenses, and customer meetings with robust FSA input.
  • Monitor performance metrics for feasibility and site activation; identify trends and drive continuous improvement initiatives.
  • Provide coaching, feedback, and development opportunities to FSA staff, fostering a culture of accountability and collaboration.

What We're Looking For

  • Solid site start-up and activation experience with the ability to manage competing priorities and develop your team.
  • Bachelor's degree in life sciences, healthcare, business, or related field, or equivalent experience.
  • Significant experience in clinical research with a strong focus on feasibility, site selection, and study start-up.
  • Proven ability to manage projects or teams in a fast-paced, matrixed environment.
  • Strong analytical and planning skills, with experience interpreting feasibility data and operational metrics.
  • Excellent communication and stakeholder management skills, including customer-facing experience.
  • Continuous improvement mindset, with a focus on quality, predictability, and operational excellence.
  • Willingness to travel approximately 15%.
  • Experience in Clinical Operations and Study Start-Up, with line management, team lead, or project management experience to manage people.
  • Experience in site activation (Feasibility to Activation) across multiple tasks; ability to manage multiple tasks.
  • Experience in team development and performance improvement; business-level English proficiency.

Nice to Have

  • Business-level English proficiency; ability to operate in a bilingual environment.

Compensation & Benefits

  • Competitive salary with country-specific benefits tailored to well-being and work-life balance.
  • Various annual leave entitlements.
  • Health insurance offerings.
  • Competitive retirement planning options.
  • Global Employee Assistance Programme LifeWorks with 24-hour access to support.
  • Life assurance.
  • Flexible country-specific optional benefits (e.g., childcare vouchers, travel discounts, gym memberships, health assessments).
  • ICON is committed to inclusion and belonging and offers an accessible, discrimination-free workplace.

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