Manager Endpoint Support

NCBA Group

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Details

Manager Endpoint Support

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience
• Location Nairobi
• Job Field ICT / Computer

Job Purpose Statement

• The End Point IT Specialist Officer’s primary objective is to support the IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis).

Key Accountabilities (Duties and Responsibilities)

Service Monitoring 70%

• Ensure IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis) is handled with a lot of integrity, transparency and very professional at all times.

Save Cost 40%

• Ensure that no unnecessary procurement is done.
• Perform frequent inventory as will be requested.
• Clear records of Assets being held

Job Specifications

Academic qualifications:

A Bachelor’s degree in Computer Science, Information Technology or related field.

Professional training:

• ITIL Foundation would be an added advantage

Desired work experience:

• Adequate understanding of the various banking business systems and computer operations processes.
• Demonstrable experience working in a professional IT environment.
• Sound knowledge of Information technology.

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