Manager, Discovery Shop (2)
About this role
About the Role Reporting to a Field Director, the Manager, Discovery Shop oversees daily operations of a retail resale store with annual revenues of approximately $500,000 to $750,000. This role leads a small employed staff (2-4) and a large volunteer network (50+), driving sales, ensuring strong customer experiences, and aligning operations with the American Cancer Society's mission.
What You'll Do
- Provide leadership and operational oversight for daily store functions including donation processing, sales floor merchandising, and layout optimization.
- Ensure consistent execution of operational best practices across departments to maximize productivity, customer satisfaction, and overall store performance.
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