Manager - CSR

Carrier - Manager - CSR

The Position

Manager - CSR (Corporate Social Responsibility), India Location: India (Gurgaon / PAN-India travel required) Reporting to: Head – Marketing & Strategy

The Manager – CSR will lead and scale Carrier India’s CSR strategy and programmes across sustainability, environment stewardship, and skill development, aligned to national priorities and Carrier’s global purpose of creating safe, sustainable, and intelligent climate solutions.

The role will be responsible for driving high-impact, measurable initiatives, building strategic partnerships, ensuring compliance with CSR regulations, and strengthening Carrier’s reputation as a responsible corporate citizen.

Role & Responsibilities:

1. CSR Strategy & Programme Leadership

• Design and execute Carrier India’s CSR roadmap across:
• Sustainability & Environmental Impact (e.g., climate, air quality, circularity)
• Skill Development (HVAC training, youth employability)
• Community Development initiatives
• Translate global ESG priorities into India-relevant, high-impact programmes.
• Identify scalable flagship initiatives (e.g., education, green campuses, urban environmental impact)

2. Programme Execution & Impact Delivery

• Drive end-to-end implementation of CSR initiatives including:
• Partner identification (NGOs, institutions, government bodies)
• Programme design, rollout, and monitoring.
• Ensure measurable outcomes (beneficiaries trained, environmental impact metrics, community reach)
• Build impact frameworks and annual CSR reporting dashboards.

3. Partnerships & Ecosystem Building

• Develop strategic alliances with:
• Skill development institutions and technical training centers
• Environmental and sustainability organizations
• Industry bodies, NGOs, and CSR implementation partners
• Collaborate with internal teams (marketing, HR, operations) for integrated Programme delivery.

4. Compliance, Governance & Reporting

• Ensure full adherence to Companies Act CSR regulations and internal governance frameworks.
• Manage CSR budgets, approvals, and utilization tracking.
• Lead annual CSR reporting, board updates, and disclosures.
• Maintain documentation, impact assessment reports, and audits.

5. Employee Engagement & Volunteerism

• Design employee engagement programmes linked to CSR initiatives.
• Drive participation in:
• Volunteer activities
• Sustainability campaigns
• Build a strong culture of purpose-led engagement across Carrier India

6. Brand, Communication & Advocacy

• Work closely with marketing/communications to:
• Build Carrier India’s CSR narrative.
• Showcase impact stories (internal & external platforms)
• Support leadership positioning in sustainability and social impact forums.
• Strengthening brand equity through purpose-driven storytelling

Key Success Metrics (KPIs)

• Scale and impact of CSR programmes (beneficiaries, reach, outcomes)
• Measurable environmental and social impact delivered.
• Compliance and audit adherence (100%)
• Strength and number of strategic partnerships
• Employee participation in CSR initiatives
• External recognition / visibility (awards, media, industry platforms)

Ideal Candidate Profile Experience:

• 4–7 years of experience in CSR / sustainability / ESG roles
• Prior experience in driving community programmes, skill development, or environmental initiatives
• Experience working with NGOs, government or development sector preferred.

Skills & Capabilities:

• Strong understanding of CSR regulations and ESG frameworks
• Programme management and impact measurement expertise.
• Stakeholder management and partnership building
• Strategic thinking with execution rigor
• Strong communication and storytelling capabilities

Benefits

• We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

• Enjoy your best years with our retirement savings plan

• Have peace of mind and body with our health insurance

• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

• Equal Treatment and Non-Discrimination

• Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

• If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us.

• We will make every effort to meet your needs in accordance with applicable laws.

• Job Applicant Privacy Notice

• Please review Carrier’s Job Applicant Privacy Notice

• Use of AI in Recruitment

• Technology enabled tools may support parts of the recruitment process, with oversight by people.

• Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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• At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.