Manager Clinical Supply Chain - Development Supply Chain Operational Support

Job title: Manager Clinical Supply Chain - Development Supply Chain Operational Support

About the Role In this vital role, you will serve as a Clinical Supply Chain individual contributor supporting Development Supply Chain Leads (DSCLs) in the execution of end-to-end clinical supply activities that enable reliable patient drug supply across Amgen's global clinical trial portfolio. Reporting to the Senior Manager Clinical Supply Chain, you will provide hands-on operational and technical support across New Product Introductions (NPIs), SAP workflow execution, material master and SKU lifecycle management, documentation workflows, and process improvement. You will work closely with DSCLs, Product Delivery Teams, Manufacturing, Global Distribution, Quality, and other cross-functional partners to ensure work is triaged, executed, documented, and escalated in a compliant and right-first-time manner. The role is accountable for translating DSCL priorities into disciplined operational execution, improving visibility to requests and risks, and strengthening clinical supply readiness through accurate data, effective issue triage, and continuous improvement. This is an execution-oriented individual contributor role with broad cross-functional exposure across the clinical supply network.

What You'll Do

• DSCL Operational Support & Request Management: Serve as a primary operational support partner for DSCLs, helping execute clinical supply chain activities across programs and studies.
• Establish, maintain, and use structured intake, triage, tracking, and follow-up processes for DSCL requests to improve transparency, prioritization, and execution discipline.
• Support risk identification, issue triage, timely escalation, and closure of operational requests in partnership with DSCLs and global stakeholders.
• Manage multiple priorities and interdependencies while maintaining strong execution against agreed timelines.
• NPI, Material, and SAP Workflow Execution: Support NPI activities for Not for Human Use (NHU) device, NHU packaging, and GMP bulk pack Drug Product workflows.
• Coordinate and execute SAP process work order conversions for bulk clinical Drug Product and NHU device/packaging orders in accordance with established procedures.
• Manage SAP material creation, SKU lifecycle management, and obsoletion workflows for DSCL-owned SKUs, ensuring data accuracy, traceability, and compliance.
• Partner with relevant functions to resolve data, workflow, or execution issues that may affect clinical supply readiness.
• Documentation, Compliance & Process Control: Manage clinical product temperature excursion support form workflows, including authorship, routing, documentation, and follow-up.

What We're Looking For

• Experience supporting DSCLs and cross-functional partners to translate DSCL priorities into disciplined operational execution.
• Demonstrated ability to manage multiple priorities and interdependencies with strong execution against timelines.
• Familiarity with New Product Introductions (NPIs), SAP workflow execution, material master and SKU lifecycle management, documentation workflows, and process improvement in a clinical supply context.
• Ability to collaborate with Manufacturing, Global Distribution, Quality, and other functions to ensure readiness and compliance.
• Strong data integrity, issue triage, and risk identification skills.
• Knowledge of NHU devices, NHU packaging, and GMP bulk Drug Product workflows as described in responsibilities.