Manager, Clinical Research

Job title: Manager, Clinical Research

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to clinical research functions of assigned department’s internal and external customer service, human resource and financial management operations pertaining to areas including (but not limited to) clinical data, standardization, statistical analysis, monitoring clinical trials, and development and completion of clinical studies. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care.

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

• Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah’s policies.

• Markets and promotes new and existing programs and services to internal and external customers.

• Participates in University-wide committees to establish customer service standards and administrative plans and policies.

• Facilitates cooperative and collaborative community and institutional relationships.

• Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through.

• Develops departmental strategies consistent with the assigned departments continuous quality improvement program.

• Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations.

• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

• Work Environment and Level of Frequency that may be required

• Nearly Continuously: Office environment.

• Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.

• Often: Repetitive hand motion (such as typing), walking.

• Seldom: Bending, reaching overhead.

• Minimum Qualifications

• EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

• Department may hire employee at one of the following job levels

• Senior Supervisor, Clinical Research: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

• Manager, Clinical Research: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

• Senior Manager, Clinical Research: Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

• Preferences

• Type Benefited Staff

• Special Instructions Summary

• Additional Information

• The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems or University Human Resource Management if you have questions regarding the post-retirement rules.

• This position may require the successful completion of a criminal background check and/or drug screen.

• The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

• Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

• Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

• To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX. More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

• Online reports may be submitted athttps://oeo.utah.edu

• This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

• As per University of Utah policy 5-108: Transfer of

Benefits

• Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.