About this role
Job title: Manager
About the Role Chili's Managers are wired for hospitality and focus on connecting with Team Members and Guests. They lead the management team, drive guest experiences, and balance top business results with a culture of fun. As a critical link in operations, Managers ensure financial responsibilities are met while maintaining Chili's standards.
What You'll Do
- Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
- Manage performance of the Management team, including performance evaluations, coaching and accountability
- Plan and implement weekly, monthly and yearly financial budgets
- Oversee all operations to ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Foster open communication between Team Members and Management team
- Influence Team Member behaviors by championing change and restaurant initiatives
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
What We're Looking For
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
Compensation & Benefits
- Benefits may vary by location