About this role
Job title: Manager
About the Role Chili's Managers lead the management team to ensure a great Guest experience while achieving financial results. This role combines people leadership with operations oversight and requires the ability to drive results, coach others, and uphold Chili's culture on a daily basis. You will be the critical link between Team Members, Guests, and restaurant initiatives.
What You'll Do
- Lead and direct the work of the Management team, including scheduling, assigning responsibilities, and setting expectations.
- Manage performance of the Management team, including performance evaluations, coaching and accountability.
- Plan and implement weekly, monthly and yearly financial budgets.
- Oversee all operations to ensure a great Guest experience.
- Role model and hold Team Members accountable to operational and quality standards.
- Foster open communication between Team Members and Management team.
- Influence Team Member behaviors by championing change and restaurant initiatives.
- Drive business results by utilizing Chili's systems to effectively control costs.
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
- Hire, train, retain, and develop Team Members to take on larger roles.
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
- Understand and practice safe food handling procedures.
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant.
What We're Looking For
- Dependable team player.
- Prefers to work in a fast-paced environment.
- Great multitasking skills.
Compensation & Benefits
- Salary Range: $50,000 - $70,000 per year (Manager level).
- Money: attractive base pay, bonuses and incentives.
- Benefits: health and wellness benefits, employee discounts, and more.
- Learning & Development: ongoing training and development programs; one-to-one mentoring and coaching.
- Career Growth: clear advancement paths (Assistant Manager, General Manager, area-level opportunities) and programs (EMERGE, RISE, ELEVATE) to develop leadership skills.
- Additional Opportunities: on-the-job skill training in scheduling, budgeting, data analysis, and more.