Manager, Business Development, FTTx Operations. Fixed Broadband Division

MTN Nigeria

Job Description

• The Manager, Business Development will play a pivotal role in MTN Nigeria's Fixed Broadband division, specifically within the FTTx Operations unit.
• Their primary focus is to drive value creation and maximize the potential of FTTx assets by building capabilities in demand planning, market acquisition, and network readiness.
• This role is crucial in adapting to the evolving digital economy and consumer behaviors, aiming to increase take-up rates, ARPU, and asset monetization.
• The successful candidate will lead a team, coordinate stakeholders, and optimize processes to accelerate homes passed, enable asset monetization, enhance customer experience and overall business performance.

Responsibilities

• Maximizing the value of FTTx assets and ensuring optimal utilization.
• Leading demand planning initiatives across various market segments to identify and capture new business opportunities.
• Coordinating with internal and external stakeholders to ensure network readiness, commercial enablement and alignment with business goals.
• Optimizing operational processes to enhance efficiency and reduce costs without compromising quality.
• Enhancing the overall customer experience by identifying serviceability pain points and implementing improvements.
• Developing and mentoring the team to ensure their growth and alignment with the company's vision and values.
• Staying updated with industry trends and best practices, especially in optical network technologies and broadband solution sales.
• Conducting GIS spatial analysis and utilizing data management and analytics tools to make informed business decisions.
• Collaborating with cross-functional teams to ensure a seamless customer journey and effective problem-solving.
• Representing the company at industry events and conferences, building relationships, and staying connected with the latest advancements.

Qualifications

• A First degree in Engineering, Sciences, Telecommunications, or IT is mandatory, with a preference for candidates with 6-13 years of relevant experience.
• In-depth knowledge of optical access networks, broadband solution sales, and project management is essential.
• Proficiency in GIS spatial analysis, data management, and analytics is highly advantageous.
• Certifications such as CFOT (Certified Fiber Optic Technician) or PMP (Project Management Professional) are desirable.
• Excellent leadership and team management skills, with a proven track record of developing high-performing teams.
• Strong business acumen and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to build relationships, pitch FibreX value propositions and collaborate effectively.
• A results-driven and proactive approach to work, with a problem-solving mindset.
• Ability to execute with agility, be customer-centric, performance-driven, and lead digital transformation projects for operational excellence.
• A passion for technology and a commitment to staying updated with industry advancements.