About this role
Job title: Manager, Back of House Operations
About the Role Insomniac is seeking an Operations Manager focusing on back of house (BOH) operations. The role is detail oriented and requires experience managing multiple departments within BOH for Insomniac concerts. The position reports to the Senior Festival Producer and is not remote; a hybrid schedule with office presence is required.
What You'll Do
- Manage all departmental planning and execution of back of house operations.
- Partner directly with the Festival Promoter and Producer to adjust as necessary to meet all goals.
- Build radio channel matrix, communicate equipment order quantities, schedule radio pick-up hours, and work with radio vendor to execute equipment requirements on-site.
- Partner with Site Production to ensure all departments have enough workspace on-site.
- Manage all load-in and/or truck stop operations, which entails hiring a Gate Guard or Truck Stop Manager, creating a load-in operations plan, and making sure all load-in materials are in place to carry out proper procedures.
- Forecast staff catering needs, bid and employ staff catering vendors, produce accurate meal projections, and collaborate with the vendor(s) to construct dining operations.
- Build a staff advancing plan & timeline in collaboration with the site management, and lead the advancing team to execute and advance needs with all Insomniac staff and vendors.
- Partner with our travel agency to coordinate travel for staff and vendors.
What We're Looking For
- Detail-oriented with experience managing multiple departments within BOH operations for concerts/events.
- Strong background in operations management and festival BOH planning.
- Ability to pre-plan and execute plans that fit the festival model; experience reporting to senior leadership (Senior Festival Producer).
- Experience coordinating with Festival Promoter, Producer, and Site Production; on-site operations coordination.
- Skills in load-in coordination, radio/channel management, equipment/vendor coordination, catering forecasting, staffing, and advancing.