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Manager, Account Management

American International Group, Inc.
Kuala Lumpur, Malaysia
On-site

About this role

Job title: Manager, Account Management

About the Role

The Account Management Manager will drive growth, manage strategic partners, and unlock new revenue streams by building and scaling embedded insurance partnerships within digital ecosystems. You will actively hunt, design, and scale B2B2C partnerships to leverage innovative business models and digital ecosystems.

What You'll Do

  • Identify and source strategic partnerships within the digital ecosystem (e-commerce, fintech, gig economy platforms, Insurtech, and related areas) and secure opportunities.
  • Lead commercial negotiations, pitch tailored value propositions, and design win-win business models that drive high-volume insurance adoption.
  • Go-to-market collaboration: design and execute launch strategies with partners to ensure strong user adoption and sustained marketing momentum.
  • Own, nurture, and scale a high-value portfolio; identify opportunities for cross-selling, up-selling and expanding product lines.
  • Act as primary internal advocate for the account, aligning partner goals with internal product direction.
  • Track and analyze key performance metrics (GPW, conversion rates, active users, etc.) to optimize partner performance.
  • Collaborate with Product and Tech to translate partner requirements into a distribution model that fits the partner's customer journey.
  • Stay ahead of industry trends in Insurtech, alternative distribution models, and regulatory updates to continuously innovate embedded insurance offerings.

What We're Looking For

  • 3–5 years of experience in Partnerships, Account Management or Business Development within Insurtech, Fintech, Digital Insurance or SaaS.
  • Deep understanding of embedded finance/insurance concepts and B2B2C models.
  • Strong experience negotiating commercial contracts and managing complex sales cycles.
  • Ability to deeply understand a partner's business model and craft insurance solutions that add value to their customers.

Compensation & Benefits

  • Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on health, wellbeing and financial security—as well as professional development.
  • A culture of inclusion with Employee Resource Groups (ERGs) and a commitment to equal opportunity for all qualified individuals.

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