Manager 2, Data Science
About this role
Job title: Manager 2, Data Science
Job Overview The Intuit Customer Success (ICS) Data Science & Analytics team is seeking an exceptional Manager 2, Data Science to lead measurement of expert-driven service excellence across our CG expert workforce. You will lead a team of data scientists covering five interlocking areas: expert-driven conversion initiatives, VEP operational capabilities (work item management, scheduling, and appointments), training efficacy and expert upskilling strategy, expert quality and service-guidance adherence, and labor optimization across our Team of Experts.
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