About this role
Accenture
THE OPPORTUNITY
Group and voluntary benefits is undergoing the most consequential structural shift in a generation. Carriers that deploy AI as a system — across every value stream from quoting through claims — will capture significant five-year transformation value. Those that deploy it as point solutions will strand most of that value. This practice builds and delivers that architecture. We are looking for consulting managers who understand the domain deeply enough to design what the reinvented experience actually looks like — not just build the technology on top of the old one.
ROLE SUMMARY
Group and Voluntary Benefits Consulting Managers lead delivery workstreams on complex agentic transformation programs across the carrier value chain — from front-stage broker and employee experience design through back-stage operational reinvention. This is end-to-end work, not point-solution consulting. Managers on this team design the orchestrated outcomes, build the business cases that justify them, and govern the delivery programs that make them real.
RESPONSIBILITIES
- Design and deliver agentic value stream solutions — leading workstreams across quoting, onboarding, data exchange, enrollment, billing, claims, integrated absence management, and renewals — with a clear eye on the orchestrated outcome, not isolated automation. Translate carrier strategy into operating model design — redesigning how examiners, case managers, underwriters, and enrollment teams work alongside AI agents; distinguishing copilot augmentation from autonomous agent workflows and multi-agent orchestration. Build and validate carrier-specific business cases — constructing V1/V2/V3 financial models