About this role
Brilliant Performance Solutions Limited – Our client, a top-notch hotel, is recruiting to fill the position below:
- Job Title: Male Receptionist
- Location: Ikeja GRA, Lagos
- Employment Type: Full-time
Job Summary
- We urgently require the services of an experienced Male Receptionist who has OND of 3 years’ experience with a reputable Hotel.
Functional Responsibilities
Your duties shall include but are not limited to the following:
- Greeting guests on arrival to the hotel and making them instantly feel at ease
- Providing advice and information about local attractions, restaurants and transport options
- Creating final bills at check-out and processing payments
- Helping guests with special requests, for example wake-up services and taxi bookings
- Taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on a computer
- Checking in guests, allocating rooms and handing over keys
- Answering questions about hotel facilities and about local transport, places of interest and entertainment
- Using sales skills to promote additional hotel services and facilities
- Dealing with special requests, such as room service, taxi bookings or wake-up calls
- Passing on messages to guests and taking mail for posting
- Passing on any guests’ problems to the appropriate member of staff
- Answering the phone, operating the switchboard, and dealing with email and mail
- Checking out guests, adding up their bills, and taking their credit, debit card, or cash payments.
Application Closing Date
20th November, 2026.