About this role
Male Front Desk Officer
Location: Surulere, Lagos, Nigeria Salary: NGN 300,000 monthly Employment Type: Full-time Work Arrangement: On-site Sector: Hospitality & Tourism Experience Level: Mid-level (3-5 years) Application Deadline: October 19, 2026
Job Description We are seeking a smart, professional, and customer-focused male candidate to join our hotel team as a Front Desk Officer.
In this role, you will be the primary point of contact for our guests, ensuring a welcoming and efficient experience from check-in to check-out. Your responsibilities will include managing reservations, handling guest inquiries, and providing exceptional service.
This is an excellent opportunity for an experienced hospitality professional to contribute to a dynamic hotel environment and enhance guest satisfaction.
Required Skills
- Hospitality Management
- Customer Service
- Front Desk Operations
- Reservation Management
- Guest Relations
- Microsoft Office Suite
Key Responsibilities
- Manage guest check-ins and check-outs efficiently.
- Handle reservations, bookings, and walk-in guest requests.
- Provide information and assistance to guests regarding hotel services and local attractions.
- Address guest concerns and resolve issues promptly and professionally.
- Maintain a well-organized and welcoming front desk area.
- Process payments and maintain accurate financial records.
Qualifications
- Bachelor’s Degree in related fields.
- Professional certification in Hospitality, Customer Service, or Front Office Management is an added advantage.
- At least 4 years experience in concierge, front desk, guest relations, reservations, or hospitality roles.
- Experience in restaurants, lounges, hotels, or premium hospitality environments.
- Proven ability to manage bookings, reservations, and walk-in guests effectively.
- Well-groomed and professional appearance.