Male / Female Housekeeping Supervisor

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Established in 2009, Efezi Southsea Nigeria Limited is a hospitality consultancy firm specializing in providing expert services to small and medium-sized hotels.

We are recruiting to fill the position below:

Job Title: Male / Female Housekeeping Supervisor

Location: Ibeju Lekki, Lagos

Role

• The Housekeeping Supervisor is responsible for supervising and coordinating the daily activities of the housekeeping department.
• The supervisor ensures that guest rooms, public areas, linen rooms and other assigned areas are kept clean, hygienic, well-maintained and presented to the hotel’s required standards.

Key Duties and Responsibilities

Supervision of Housekeeping Staff:

• Supervise Room Attendants, Cleaners, Laundry Personnel and other housekeeping staff.
• Assign daily duties and work areas to staff.
• Monitor staff punctuality, attendance, appearance and discipline.
• Ensure staff follow approved housekeeping procedures.

Guest Room Inspection:

• Inspect cleaned rooms to ensure they meet hotel standards.
• Check beds, bathrooms, floors, furniture, amenities, linen and overall presentation.
• Ensure rooms are properly prepared before being released for sale.
• Report maintenance defects to the appropriate department.

Public Area Supervision:

• Ensure corridors, staircases, reception areas, lounges, restrooms and other public areas are properly cleaned.
• Conduct regular inspections throughout the day.
• Ensure high-traffic areas receive adequate attention.

Linen & Uniform Control:

• Monitor the collection, distribution and proper use of bed linen, towels and uniforms.
• Ensure adequate linen stock is available.
• Report damaged or missing linen and uniforms.
• Coordinate with the laundry department.

Cleaning Materials & Equipment:

• Monitor the proper use of cleaning chemicals, materials and equipment.
• Ensure housekeeping supplies are properly stored.
• Report shortages and damaged equipment to management.
• Prevent unnecessary wastage and misuse of supplies.

Room Status Coordination:

• Work closely with the Front Office to ensure accurate room-status updates.
• Confirm rooms are clean and ready before notifying Front Office.
• Prioritise rooms according to arrivals, departures, VIPs and special requests.

Staff Training:

• Train new housekeeping staff on cleaning procedures and hotel standards.
• Demonstrate proper room-cleaning techniques.
• Reinforce hygiene, safety and customer-service standards.

Quality & Hygiene Control:

• Ensure proper sanitation and hygiene standards are maintained.
• Check bathrooms, toilets, bedding and other areas for cleanliness.
• Ensure proper handling and storage of cleaning chemicals.
• Monitor compliance with health and safety procedures.

Guest Requests & Complaints:

• Respond promptly to housekeeping-related guest requests.
• Handle complaints professionally and report serious issues to management.
• Follow up to ensure complaints are properly resolved.

Maintenance Reporting:

• Identify faulty lights, plumbing, air-conditioning, furniture, electrical fittings and other defects during inspections.
• Report maintenance issues promptly.
• Follow up with Maintenance to ensure outstanding issues are addressed.

Lost & Found:

• Ensure all items left behind by guests are properly recorded and handled according to hotel policy.
• Maintain proper documentation and handover of lost-and-found items.

Daily Reporting:

• Prepare or update housekeeping reports.
• Report room status, staff attendance, linen shortages, maintenance issues, lost-and-found items and other departmental concerns to the Housekeeping Manager or management.

Salary

N150,000 monthly.

Application Closing Date

20th October, 2026.