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Maintenance Technician

Hines
Berkshire-Reading, UK
Full-time

About this role

Overview

Who Are We

aparto is an award-winning accommodation and student experience provider based across the UK, Ireland, Italy, and Spain. We want to provide amazing community experiences by investing in our people. Our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to improve constantly. To take feedback from our teams, our residents, and our business partners. We aim to provide safe, fun places to live and work.

Responsibilities

  • Role Profile

  • We are looking for a skilled Maintenance Technician to join our team at aparto Student. This role is based on-site at our student properties and involves ensuring the premises remain safe, functional, and well-maintained. The position requires working an 8-hour shift, five days a week, including occasional weekends. The ideal candidate will have experience in general maintenance, basic plumbing, reactive and preventative maintenance, as well as health & safety compliance.

  • Respond promptly to maintenance requests from residents and staff.

  • Diagnose and repair issues related to plumbing, electrical, heating, appliances, and general building fabric.

  • Log and update work orders using IT systems, ensuring efficient tracking of maintenance tasks.

  • Perform scheduled inspections and servicing of key systems such as emergency lighting, fire alarms, and water systems.

  • Ensure regular upkeep of communal and external areas, including lightbulb changes, door checks, and drain clearance.

  • Maintain up-to-date records of maintenance activities and escalate recurring faults for resolution.

  • Support compliance with statutory requirements such as fire safety and water hygiene.

  • Report and act on any hazards, incidents, or near misses to ensure a safe environment.

  • Assist with building inspections and audits, maintaining high standards of cleanliness and safety.

  • Engage professionally with residents, addressing maintenance concerns with empathy and efficiency.

  • Liaise with third-party contractors, supervise works as required, and ensure quality standards are met.

  • Support other team members during peak times, such as move-in/move-out periods and room inspections.

  • Maintain tools and the workshop area in safe working condition.

  • Monitor stock levels of maintenance supplies and request replacements as necessary.

  • Carry out minor refurbishments and decoration tasks, including painting and furniture repairs.

Qualifications

  • Person Specifications

  • Experience in a general maintenance or facilities role (residential, hospitality, or similar).

  • Basic skills in general repairs, plumbing, joinery, and painting/decorating.

  • Understanding of health and safety best practices.

  • DBS check (or willingness to obtain).

Closing

At Hines, we believe the built world is ultimately about people. As one of the world’s largest privately held real assets firms, we bring nearly seven decades of investment, development, and management experience to work that shapes cities and communities around the world.

Our people make that possible. Across 29 countries, more than 4,600 colleagues bring different perspectives and expertise to Hines, with opportunities to take on meaningful responsibility, learn from leaders across the business, and build a career with room to evolve. We support that journey through professional development, competitive rewards, comprehensive benefits, and a culture grounded in trust and high standards.

Hines is proud to be named to Fast Company’s annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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