Maintenance Outsource Coordinator

Maintenance Outsource Coordinator

Lowell, Arkansas

Full time

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Job Summary

Under general supervision, this position is responsible for minimizing downtime to J.B. Hunt equipment to improve utilization of assets and control maintenance costs. Accountable for the coordination of maintenance repairs with our internal maintenance shops and outside vendors. The incumbent also handles sensitive and urgent/priority calls and must receive management approval for repair expenditures exceeding $1,200.00.

Job Description:

Key Responsibilities

• Answer and manage routed breakdown calls, efficiently plan repairs, and provide timely updates to stakeholders
• Issue Purchase Orders and process invoices for vendor payments
• Maintain the vendor profile by obtaining updated information and submit change requests to management
• Ensure service compliance is met
• Work with vendors to ensure warranty is honored and parts retained when necessary
• Work with vendors to ensure services are being completed in a timely manner and controlling costs
• Provide follow up to ensure problems have been handled in a timely manner
• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $1,200.00
• Submit required estimates to equipment central teams and follow-up on pending approvals
• Monitor open requests and coordinate with operations teams to reposition equipment for repair; reassign shops or vendors when necessary
• Perform other duties as assigned

Qualifications

Minimum Qualifications:

• High school diploma or GED equivalent with 1-2 years of related experience and/or training OR equivalent combination of education and experience, and/or military equivalent
• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences
• Ability to assess terminal workloads, adjust work distribution accordingly, and ensure deadlines are met
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to process information with high levels of accuracy

Preferred Qualifications:

• Automotive and/or diesel mechanic knowledge

• Experience in Automotive Services

• Ability to establish and maintain effective relationships with personnel, customers and vendors

• Ability to exercise discretion

• Ability to make time-sensitive decisions

• Ability to manage multiple priorities

• Ability to work both independently and as part of a team

• Able to read, interpret, and analyze data in reports

• Experience in a call center environment

• Experience in invoicing

• Experience with collecting/documenting information

• Ability to accurately analyze situations and reach productive decisions based on informed judgment

• Ability to meet or exceed customer needs and expectations to provide excellent service

• This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• The Company offers the following benefits for full-time positions, subject to applicable
• eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision
• benefit,
• 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off
• commensurate
• with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays
• annually.

Education

• GED (Required), High School (Required)

Work Experience:

• Maintenance

Job Opening ID:

• 00648282 Maintenance Outsource Coordinator (Open)

• This job description has been designed to indicate the general nature and level of work performed by

• employees within this classification. It is not designed to contain or be interpreted as a comprehensive

• inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

• To perform this job successfully, an individual must be able to perform each essential duty

• satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

• functions.

• J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal

• employment opportunity without regard to race, color, religion, sex, sexual orientation, gender

• identity, national origin, age, persons with disabilities, protected veterans or other bases by

• applicable law.

• About Us

• Better benefits, clear career paths and a people-first culture, because we are Driven for You™.

• Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics,

• offering exciting career opportunities both at corporate and at field locations across the country.

• There are a variety of job types that support our business, so no matter your passion, J.B.

• Hunt is

• the

• place to jumpstart your career.

• Why J.B. Hunt?

• J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The

• career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and

• benefits packages, to defined career paths and growth opportunities, we take care of our people and

• take

• great pride in our efforts to build and sustain an inclusive workplace for all employees.

• What are we looking for?

• J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to

• join

• our team. We offer full-time, entry level, professional and management opportunities across all

• departments. Whether you are fresh out of school or bring years of industry experience, a role at

• J.B.

• Hunt could take your career to the next level.

• Apply

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