Maintenance Engineer

Job title: Maintenance Engineer

About the Role Be the face of Tetra Pak. Deliver excellence where it matters most. As a Service Engineer, you’ll lead the charge of delivering high-quality service to our customers. From troubleshooting complex issues to training operators and supporting contract performance, you’ll play a key role in ensuring our equipment—and our customer relationships—run smoothly. This is a home-based position covering the Canadian region with travel to customer sites across Canada. This role offers the opportunity to expand your technical expertise while making a meaningful impact on food, people, and the planet.

What You'll Do

• Travel to customer sites to perform preventive and corrective maintenance, troubleshooting, and installations.
• Analyze technical issues and escalate when needed using standard operating processes.
• Train customer operators and support production efficiency.
• Perform installation, commissioning, and performance validation of Capital Equipment at customer sites in alignment with the Installation-to-Performance (ItP) process.
• Serve as lead engineer for Level 1 and Level 2 Capital Equipment installations, ensuring adherence to the ItP framework and customer requirements.
• Lead the planning, coordination, and execution of preventive maintenance activities, maintaining compliance with the defined scope of service.
• Efficiently reinstate equipment and production lines to operational status in accordance with agreed service targets.
• Conduct root cause analysis, restore baseline operating conditions, and troubleshoot mechanical and electro-mechanical issues to ensure optimal system performance.
• Monitor service contracts and contribute to business development.
• Ensure compliance with safety, food quality, and reporting standards.
• Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
• Maintain a clean, safe work environment.
• Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team.

What We're Looking For

• Plus 5 years’ experience in installations, maintenance and/or service work on Tetra Pak equipment.
• Capability of independently performing preventive maintenance, troubleshooting industrial systems, executing installation tasks, completing rebuilding kit operations, and managing system upgrade implementations.
• Education in industrial systems, automation, or process engineering.
• Experience with mechanical and electrical maintenance of ice cream manufacturing equipment is a plus.
• Hands-on experience in maintaining manufacturing equipment is required.
• Strong automation knowledge in Allen Bradley frequency drives, GE Fanuc, Rockwell RSLogix 5000, DeviceNet, and Ethernet communication, or similar technologies.
• Familiarity with PAM/SAM and DMC is a plus.
• Ability to travel up to 90% of the time since this position is on site.
• Intermediate level of English (written and verbal).
• A growth mindset, indicating a willingness to learn and develop technical skills.
• A proactive, safety-first approach.
• A valid driver's license is required for extensive travel to customer sites by car and air.

Compensation & Benefits

• Annual Base Salary Range (ABS): $72,500– $103,400.
• Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS.
• Benefits: 401k company match, paid time off, paid holidays, health, dental, vision, life and disability insurance, paid parental leave, company credit card, and much more!