Maintenance Assistant

Maintenance Assistant

Job ID 292044

Posted 19-Aug-2026

Service line GWS Segment

Role type Full-time

Areas of Interest Engineering/Maintenance

Location(s) Tokyo - Tokyo - Japan

業務内容

• オフィス環境管理（デスク机上拭き、会議室・執務スペース巡回・整頓）
• ベンダー管理(ベンダー入館証貸出、エスコート、納品確認、納品書の受領)
• メールサービス
• パントリー対応
• 受付対応
• ヘルプデスク対応(社内ユーザーからのリクエスト対応、設備不具合一次対応、業者への連絡含む)
• ビル管理対応(管球交換、空調調整、清掃依頼など)
• オフィス内の設備管理
• その他、総務庶務業務

Experience・Skills ・PCの基本的スキルもしくは、Office製品のスキル (Word, Excel, PowerPoint) ・FM関連業務経験 2年以上 ・クライアントコミュニケーションスキル ・業者管理(契約、指導管理)、ファイナンス管理(予算・実績)の基本知識 ・英語（初級レベル、読み書きを翻訳ツールを使って対応可能レベル）

その他 ・笑顔で人と接することができる ・コミュニケーション力 ・業務の内容と目的を素早く理解し、自立して業務を実施できる

Key Responsibilities

• Manage and replenish pantry supplies to ensure a clean, well-stocked, and welcoming office environment.

• Maintain cleanliness and organization of pantry areas and designated office spaces not covered by the building's cleaning services.

• Set up, organize, and maintain meeting and conference rooms to support smooth daily business operations.

• Coordinate mail and courier services, including internal distribution, shipment receipt, vendor handovers, and delivery notifications to relevant stakeholders.

• Provide facility-related help desk support by responding to employee inquiries and serving as a key point of contact for office services.

• Liaise with external vendors, building management, and the building disaster prevention center to support office operations and ensure timely issue resolution.

• Support and escort contractors performing office equipment installation, maintenance, or repair work.

• Handle routine email correspondence in English using established templates and standard communication formats.

• Ideal Candidate

• Organized, proactive, and service-oriented with strong attention to detail.

• Enjoys supporting employees and contributing to a positive workplace experience.

• Comfortable coordinating with multiple stakeholders, including vendors and building management.

• Basic English email communication skills are required. Pre-approved templates will be provided, and advanced English speaking, listening, or business writing skills are not necessary.

• Able to work independently while effectively managing multiple administrative and facilities-related tasks.