About this role
About the Role This position is part of Reed College's Auxiliary Services department and focuses on shipping and receiving mail, operating copiers, and utilizing finishing equipment in print production. The role emphasizes excellent customer service, supports print and mail room operations, and reports to the Assistant Director of Auxiliary Services. This is an on-site, full-time role. What You'll Do
- Receive and distribute campus mail and packages
- Transport mail and packages using Reed vehicle on and off campus
- Prepare outgoing mail including USPS permit mailings and UPS/FedEx shipments (domestic and international)
- Process First Class and Periodical bulk mailings
- Maintain and update student box assignment lists
- Provide print and mail room customer service
- Complete printing and copying projects as assigned
- Lead student employees including onboarding and training
- Maintain addresses and mail forwarding databases What We're Looking For
- Some customer service experience including familiarity with POS systems
- Active, valid driver's license
- Experience in printing preferred but not required
- Able to stand most of the day and lift up to 50 pounds
- Ability to juggle multiple detailed tasks while maintaining high customer service
- Troubleshooting and problem-solving skills related to printers and related hardware/software
- Comfortable working with diverse groups and guiding student employees
- Strong organizational skills and independence
- Basic math skills Nice to Have
- Experience in printing Compensation & Benefits
- Starting pay: $20.00–$23.00 per hour
- Not a remote position; on-site
- Reed College benefits package including cost-free medical and dental insurance option (Reed pays 60% for dependents)
- 403(b) retirement plan with 10% employer contribution after one year of service
- Educational assistance for employees and their children
- 22 days of paid vacation, paid holidays, and half-day Fridays in the summer
- Various campus amenities and programs