About this role
Job title: Mail Services Associate
About the Role The Mail Services Associate supports mail and package processing for Villanova University students, faculty, and staff. The role involves learning Mail Services policies, using package tracking hardware/software, and assisting at the customer service window; also learning package locker reservation systems.
What You'll Do
- Process mail and packages according to Mail Services procedures and policies.
- Learn and follow Mail Services policies and procedures.
- Work with package tracking hardware/software to process mail and packages in accordance with Mail Services procedures.
- Assist at the customer service window and respond to inquiries.
- Learn and understand and operate package locker reservation systems.
- Maintain accuracy and attention to detail; ensure compliance with safety and HR onboarding requirements.
- Upon hire, complete I-9 documentation as part of HR onboarding; original, physical documents required.
What We're Looking For
- Currently enrolled Villanova student; registered student.
- Eligible for work-study.
- Availability of 5-10 hours per week with detailed days/times (Mon–Fri 9:00 AM–6:00 PM; Sat 10:00 AM–2:00 PM).
- Ability to lift and transport up to 30 lbs; repetitive motion.
- Willingness to follow Mail Services procedures and policies.
Compensation & Benefits
- Wage: $10.00 per hour.
- Part-time student position; on-campus work.
- Onboarding requirements include I-9 verification.