Logistics Supervisor

About the Role Lead daily logistics operations for the HK warehouse, coordinating replenishment shipments between Distribution Centres, cross-docking, and last-mile delivery to customers. Manage 3PL relationships, ensure compliance with local regulations and internal policies, and drive process improvements across warehousing, inventory, and fulfilment. Collaborate cross-functionally to troubleshoot issues and monitor KPIs to sustain high-quality service. What You'll Do

• Supervise and manage daily logistics operation to ensure smooth execution for daily replenishment shipment between multiple Distribution Centres, cross-docking operation, and last-mile delivery from HK warehouse to customers
• Maintain detailed documentation of SOPs, workflows, and Working Instructions (WIs) to ensure consistency and quality
• Optimize warehouse layout, fulfilment flow and inventory management
• Manage relationships with logistics partners, couriers, and warehousing providers to uphold service standards
• Govern compliance and quality standard of all warehouses with local regulations and company internal policy, maintain best practices in product handling, storage, and transportation
• Collaborate with both internal departments, external partners to troubleshoot, implement process improvements resolve any logistical issues, support execution of cross functional projects
• Lead daily/weekly meetings with operational team and service providers to quick fix any urgent issues and barriers to sustain quality service to customers
• Monitor and achieve the monthly and quarterly logistics KPI, analyse and report to management
• Sets operational expectations with 3PL Partners, regular monitoring on their standard and opportunity gaps
• Gatekeep compliant payment from P&G to 3PL Partners based actual service received and rate card standard, supervise timely payment to 3PL Partners
• Utilize SAP and P&G system What We're Looking For
• A minimum of a bachelor’s degree from an accredited university, any major
• Proven experience (5+ years) in the logistics industry and managing logistics vendors, preferably in the FMCG industry, ideally 1-2 years in supervisory role
• Understanding of Greater Bay Free Trade Zone operation will be plus
• Proficient in MS Office and SAP (WMS) is a must
• Language proficiency: English, Cantonese, Mandarin
• Frequent travel (day trip) between HK and Greater Bay area is expected
• Positive attitude and strong willingness to learn, strong problem-solving skills
• Ability to collaborate effectively within a multicultural environment Nice to Have
• Understanding of Greater Bay Free Trade Zone operation will be plus Compensation & Benefits
• You will have business responsibilities from Day 1 – You will start of meaningful work from the beginning. Over time, as you expand your impact on the business, your responsibility and ownership will also quick grow.
• You will receive continuous coaching & mentorship – We are passionate about our work. We will make sure you receive both formal training and as regular mentorship from your manager and others.
• You will work in a dynamic and respectful work environment – We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.