Logistics Officer

About this role

Logistics Officer

Location: Lagos

Employment Type: Full-time

Key Responsibilities

Delivery and Transportation:

Coordinate the timely delivery of goods to customers and between company branches.
Arrange transportation for goods and ensure the appropriate vehicle is assigned to each delivery.
Confirm that goods loaded for delivery correspond with the approved waybill, invoice, or dispatch documentation.
Ensure goods are properly secured before transportation.
Monitor deliveries from dispatch to final destination.

Documentation and Record Keeping:

Prepare, verify, and maintain waybills, delivery notes, transfer documents, and other logistics records.
Ensure every movement of goods is properly documented and authorized.
Obtain signed confirmation from customers or receiving branches after delivery.
Submit completed delivery documents to the appropriate department for filing and reconciliation.

Goods Handling and Handover:

Supervise the loading and unloading of goods where necessary.
Ensure goods are counted and checked before leaving the branch and upon arrival at the destination.
Report shortages, damages, wrong items, or discrepancies immediately to the appropriate supervisor.
Ensure returned goods are properly documented and handed over to the responsible department.

Vehicle and Driver Coordination:

Coordinate company drivers, dispatch riders, and third-party transporters where applicable.
Ensure drivers have the correct delivery instructions and documentation.
Monitor vehicle movement and ensure vehicles are used strictly for authorized company activities.
Report vehicle breakdowns, accidents, delays, or other transportation issues immediately.
Monitor basic vehicle maintenance requirements and escalate major maintenance issues.

Inter-Branch Transfers:

Coordinate the movement of stock between branches based on approved transfer instructions.
Confirm that transferred goods match the approved stock transfer documentation.
Liaise with the sending and receiving branches to ensure proper handover and acknowledgement.

Customer Deliveries:

Maintain effective communication with customers regarding delivery schedules.
Ensure deliveries are made to the correct location and recipient.
Escalate delivery delays or customer-related issues promptly.
Ensure customers acknowledge receipt of goods after delivery.

Cost and Expense Control:

Monitor logistics expenses such as transportation, fuel, loading, offloading, and other approved delivery-related costs.
Ensure logistics expenses are properly authorized and supported with relevant receipts or documentation.
Identify opportunities to reduce unnecessary transportation costs without compromising service delivery.

Inventory and Stock Coordination:

Work closely with the Stock Officer, Inventory Officer, Sales Team, Procurement, and Accounts Department to ensure accurate movement of goods.
Ensure no goods leave the warehouse or branch without proper authorization and documentation.
Assist in investigating discrepancies arising from transportation or delivery activities.

Compliance and Safety:

Ensure all logistics activities comply with company policies and procedures.
Ensure goods are transported in a manner that minimizes damage or loss.
Follow all applicable road safety and transportation requirements.
Immediately report accidents, theft, loss, damage, or suspected fraudulent activities.

Reporting:

Prepare daily or weekly logistics reports as required.
Report pending deliveries, completed deliveries, returned goods, vehicle issues, and logistics challenges.
Maintain accurate records of all deliveries and transfers.
Provide management with relevant logistics information when requested.