About this role
Job title: Logistics & Customer Support Officer
About the Role Rontis Hellas Α.Ε.Β.Ε seeks a Logistics & Customer Support Officer to strengthen the Logistics team at its facilities in Larissa (ΒΙ.ΠΕ. Λάρισας). The role involves managing customer orders, handling inbound materials via ERP & WMS, document verification and forwarding to Quality Control, organizing shipments and documenting product movement, handling returns and non-conforming materials, and ensuring stock accuracy and adherence to procedures.
What You'll Do
- Manage customer orders and support related processes.
- Manage inbound materials via ERP & WMS and update systems.
- Verify documents and certificates and forward them to the Quality Control department.
- Organize shipments, issue documents and manage product movement.
- Manage returns, non-conforming materials and re-inspection processes.
- Participate in inventories and ensure inventory accuracy and process compliance.
What We're Looking For
- University degree in Accounting, Business Administration, Logistics or related field.
- Experience in a similar role in logistics, warehouse or customer service.
- Very good knowledge of English (written and spoken).
- Excellent computer skills and MS Office (Word, Excel, PowerPoint, Outlook).
- ERP systems experience; knowledge of WMS desirable.
- Interpersonal skills; team spirit; effective communication and attention to detail.
Nice to Have
- Knowledge of WMS.
Compensation & Benefits
- Company-provided transport by bus to/from the factory.
- Modern and organized working environment.