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Logistics Coordinator

SBH
New York NY
On-siteUSD 75,000 / year

About this role

Logistics Coordinator

The Logistics Coordinator will manage the day-to-day movement of goods from the factories and vendors to the distribution centers and, ultimately, to our retail partners. This role is critical to ensuring on-time delivery, accurate inventory flow, and smooth communication between production, distribution, and sales teams.

Key Responsibilities

  • Coordinate inbound shipments with freight forwarders, carriers, and customs brokers
  • Track purchase orders from factory shipment through warehouse receipt, monitoring for delays, while flagging and communicating issues proactively
  • Main point of contact for internal business teams on order status and escalations
  • Manage import/export documentation (commercial invoices, packing lists, bills of lading, customs paperwork)
  • Communicate with overseas vendors and factories on shipment schedules and production timelines
  • Track containers, ETAs, and port-to-DC visibility
  • Partner with 3rd party warehouse team to ensure accurate receiving, put-away, and outbound routing
  • Coordinate with 3rd party back-office team
  • Maintain and update shipment tracking logs and reporting for internal teams
  • Resolve shipping discrepancies and damaged goods claims
  • Ensure compliance with retailer routing guides and vendor compliance requirements, and tracking and managing chargebacks
  • Support inventory reconciliation and cycle count processes as needed
  • Maintain freight forwarder and steamship line relationships

Qualifications

  • 4+ years of experience in logistics, supply chain, or import/export coordination

  • Apparel or wholesale/retail experience a plus

  • Excellent written and verbal communication skills

  • Familiarity with international shipping documentation and Incoterms

  • Comfortable working in EDI/ERP/ASN systems

  • Ability to review and decipher vendor manual and routing guides

  • Working knowledge of tariff/customs basics

  • Strong organizational skills and attention to detail

  • Proficiency in Excel and Microsoft Office suite

  • Ability to manage multiple shipments and deadlines simultaneously

  • Travel as needed

  • Salary $75,000

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