About this role
About the Role As a Logistics Coordinator I at ICON, you will manage end-to-end logistics for clinical trial materials from a home-based role in Mexico, ensuring timely, compliant delivery and storage. You will collaborate with vendors, internal teams, and regulatory stakeholders to optimize the supply chain for clinical trials. What You'll Do
- Coordinating and overseeing the shipment, delivery, and storage of clinical trial materials.
- Working closely with vendors, suppliers, and internal teams to ensure timely and cost-effective logistics solutions.
- Monitoring and analyzing logistics performance metrics to identify areas for improvement.
- Ensuring compliance with regulatory requirements and internal standards for the handling and transport of materials.
- Managing inventory levels, tracking shipments, and resolving any logistics issues that arise.
- Liaise effectively with customs authorities, depots, third party vendors including courier companies and brokers regarding study shipments, customs clearance, and delivery.
- May be assigned to be the point of contact for internal/external audits in relation to logistics and supplies, could be assigned as Point of Contact (POC) for country-specific questions and related tasks. What We're Looking For
- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- Proven experience in logistics coordination or supply chain management, preferably in a clinical or pharmaceutical environment.
- English: Fluent written and spoken
- Strong knowledge in clinical trial management
- Thorough understanding of GCP, GMP and GDP, regulatory requirements knowledge (including import and export expertise)
- Strong organizational and problem-solving skills, with the ability to manage multiple priorities.
- Excellent communication and collaboration skills to work effectively with internal and external stakeholders.
- Proficiency in logistics software and data analysis tools.
- Willingness to travel as required (approximately 5%).
- Experience liaising with customs authorities, depots, and third party vendors including courier companies and brokers regarding study shipments. Nice to Have
- Experience serving as POC for audits or country-specific inquiries. Compensation & Benefits
- Competitive salary and benefits tailored to each country, with a focus on well-being and work-life balance.
- Various annual leave entitlements, health insurance offerings, and retirement planning options.
- Global Employee Assistance Programme (LifeWorks) offering 24-hour access to a global network of professionals.
- Life assurance and flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments.