About this role
Logbook Loan Officer
Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma
Experience
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Location Nairobi
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Job Field Finance / Accounting / Audit
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Role Description
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The Logbook Loan Officer is a full-time, on-site role based in Nairobi County, Kenya.
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This role involves originating and processing logbook loan applications, including initial client assessment, document verification, and data entry into lending systems.
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The Logbook Loan Officer will evaluate vehicle and client information, support underwriting decisions, and ensure compliance with internal policies and regulatory requirements.
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Daily tasks include explaining loan products and terms, responding to customer inquiries, managing follow-ups, and maintaining accurate records throughout the loan lifecycle.
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The role also requires collaboration with branch staff to achieve portfolio growth targets, minimize risk, and deliver consistent, high-quality customer service.
Qualifications
- Experience in loan operations and lending environments, including Loan Officer responsibilities and Loan Origination.
- Solid understanding of Finance principles relevant to consumer and asset-based lending.
- Background in Underwriting, including basic credit assessment and risk evaluation.
- Strong Customer Service skills, with the ability to communicate clearly, handle queries, and manage client relationships.
- Diploma or degree in Finance, Business, Economics, or a related field is preferred.
- Proficiency in basic computer applications and loan management systems.
- Attention to detail, strong numerical skills, and ability to work with set targets and deadlines.
- Previous microfinance or banking experience in Kenya, especially with logbook or asset-backed loans, is an added advantage.