About this role
Job title: Local IT Admin
About the Role This role oversees site IT supervision, resolves complex issues, and coordinates with central and application support teams to keep IT systems running smoothly at Bergantino. It combines hands-on troubleshooting with local infrastructure oversight to support ERP/SAP users and maintain operating environments.
What You'll Do
- First-level support and troubleshooting for ERP/SAP system users (user lock management, interface anomalies, printing/output spool issues); active collaboration with the central SAP/ERP team.
- Diagnosis and resolution of critical or recurring system issues on operating systems (primarily Windows Client/Server and/or macOS).
- Supervision and routine maintenance of the local IT infrastructure (local servers, NAS devices, network equipment, backup systems).
- Initial diagnosis of local network outages or service disruptions (checking cables, switches, access points, internet connectivity) and basic restoration activities.
- Verification of the physical status of local servers and equipment (checking error LEDs, power supply) and provision of "hands and feet" support (remote-guided on-site activities) for central system administrators.
What We're Looking For
- At least 8/10 years of experience in similar roles.
- Knowledge of SAP ERP, business applications and software packages, Operating System (OS) Troubleshooting.
- Fluent in English language.
Compensation & Benefits
- Annual Based Salary: 35.000€ - 45.000€