Loan Officer

Fort Knox Outsourcing

We are recruiting to fill the position below:

Job Title: Loan Officer

Locations: Kwannawa Motor Park - Sokoto; GUO Transport terminal Abakpa - Enugu; Zaria, Tundun - Nupawa, Kabala Doki, Sabo - Kaduna; Port Harcourt Town - Rivers; Sapele (Amukpe Roundabout) - Delta; and Ilorin Town - Kwara

Employment Type: Full-time

Job Summary

• We are seeking a proactive, target-driven, and customer-focused Loan Officer to identify potential borrowers, process loan applications, assess creditworthiness, and monitor loan repayments.
• The ideal candidate must possess strong sales, communication, and negotiation skills, with the ability to acquire new customers and maintain a healthy loan portfolio.

Key Responsibilities

• Identify and attract prospective customers through direct marketing, referrals, and field sales.

• Promote the company's loan products and explain interest rates, repayment terms, and eligibility criteria.

• Receive, review, and process loan applications and supporting documents.

• Conduct customer verification and assess creditworthiness in line with company policies.

• Carry out field visits to verify customer information and business operations where necessary.

• Follow up on loan repayments and manage overdue accounts professionally.

• Maintain accurate records of loan applications, disbursements, repayments, and recovery activities.

• Build and maintain positive relationships with customers to encourage retention and referrals.

• Meet assigned customer acquisition, loan disbursement, and repayment targets.

• Identify potential credit risks and escalate suspicious transactions or repayment challenges.

• Ensure compliance with company policies, confidentiality standards, and applicable lending regulations.

• Key Performance Indicators (KPIs)

• Number of new customers acquired.

• Loan application processing turnaround time.

• Monthly loan disbursement performance.

• Loan repayment and recovery rates.

• Portfolio quality and reduction in overdue loans.

• Customer satisfaction and retention.

• Requirements and Qualifications

• Minimum of OND, HND, or Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline.

• Previous experience in microfinance, lending, banking, credit administration, sales, or debt recovery is an advantage.

• Excellent communication, negotiation, and interpersonal skills.

• Strong numerical, analytical, and record-keeping abilities.

• Ability to meet targets and work with minimal supervision.

• Willingness to conduct field visits when required.

• Basic computer proficiency, including Microsoft Excel.

• High level of integrity, professionalism, and attention to detail.

• Remuneration

• Monthly Salary: N175,000.

Application Closing Date

19th December, 2026.