Loan Associate (Pooling)

Benefits

• Service Fee: $750 – $1100 per month (depending on experience)
• Location: Remote – Global
• Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone)
• 28 days of paid time offs per year
• Clear path for career growth and development

Essential Requirements:

• 3+ years’ experience in Australian home loan processing or lending
• Broker-side experience in the lending end-to-end process
• Proficiency in Infinity, AOL, HubSpot, and Google Workspace
• Recent or current experience in the AU Mortgage industry
• Ability to work with the Zoom camera open during shift
• Note: To save your time and ensure the best fit, please apply only if you meet the essential requirements listed above

About the Role

We’re seeking a detail-oriented Loan Associate to join our remote lending team. You'll support the Investment Lending Manager by managing loan documentation, data accuracy, compliance, and communication with lenders. This is a non-client-facing role focused on backend support for Australian property investment loans.

Key Responsibilities

• Loan Application Support

• Prepare and process loan applications from pre-submission to settlement

• Input and verify data in Infinity, HubSpot, and Apply Online (AOL)

• Assist in collecting and reviewing client documents for compliance

• Document & Data Management

• Maintain organized and compliant digital files in Google Drive and CRM

• Cross-check data across Infinity, AOL, and other platforms for accuracy

• Prepare SOCA, AOL forms, and lender-specific documents

• Lender Coordination

• Submit applications via AOL with broker consent

• Order property valuations, pricing assessments, and credit checks

• Respond to lender MIRs and follow up on pending requirements

• Loan Progress Tracking

• Update stakeholders on loan status and next steps

• Ensure documentation is ready for handover to the Settlement Team

• Work closely with the Senior Loan Associate and Lending Manager

• Team Collaboration

• Collaborate with Lending Managers and internal teams

• Join regular Zoom meetings and process improvement sessions

• Share feedback and solutions to streamline workflows

Key Skills & Qualities:

• Strong understanding of lender policies and compliance
• High data entry accuracy and organizational skills
• Proven experience managing MIRs, valuations, and credit reviews
• Willingness to undergo and pass background check as a condition of employment (a consent form will be provided to shortlisted candidates)
• Willingness to provide an NBI clearance

Preferred:

• Experience with SMSF or complex loan types
• Background in property investment or broking environment
• Bachelor's degree in Finance, Business, or related field

Technical Requirements:

• Windows 11 operating system or MacOS 13+

• 256GB Storage space - minimum

• 8-16GB RAM - minimum

• Dual Core CPU - minimum

• Camera: HD Webcam (720p)

• Headset: Noise canceling (preferably)

• Internet Speed: 50 Mbps - minimum

• About Us

• Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.

• At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.

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