About this role
Live Operations Specialist– Autonomous Vehicle Operations Location: Austin, TX (On-Site) Pay: $24.00 – $28.00 per hour Schedule: Rotating shifts, including weekends
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1st Shift: 6:00 AM – 2:00 PM
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2nd Shift: 2:30 PM – 11:00 PM Type: Full-Time | 6-Month Contract (Potential Extension)
About the Role
Join the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You’ll monitor live vehicle activity from the Operations Office in Austin TX, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.
This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.
Key Responsibilities
- Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
- Proactively intervene to ensure safety and regulatory compliance when required.
- Document all interventions, observations, and incidents using Notion and Google Sheets.
- Conduct post-trip analyses and flag operational anomalies.
- Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
- Track and report operational metrics and insights to team leads.
- Deliver clear handoffs and communication across shifts.
Requirements
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Experience in technical support, operations, dispatch, logistics, or IT.
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Strong decision-making skills in high-pressure situations.
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Excellent attention to detail with strong documentation discipline.
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Basic understanding of autonomous vehicle systems or strong interest in learning them.
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Preferred Qualifications
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Experience with geolocation tools or Remote Command interfaces.
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Familiarity with autonomous perception and planning systems.
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Experience analyzing logs or working with event data.
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Work Environment & Schedule
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On-site role at our Austin Remote Operations Center.
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Rotating schedule with required flexibility for morning and evening shifts, including weekends.
Benefits
- Subsidized healthcare through HireArt.
- Pre-tax commuter benefits.
- Flexible Spending Account (FSA) for healthcare costs.
- Company-paid short-term and long-term disability and life insurance.