About this role
About the Role HubSpot’s live chat offering is described as a free, fully integrated solution with a built-in chatbot builder and a free CRM, designed to engage website visitors in real time, qualify leads, and provide fast customer support. This page promotes the product rather than a traditional job role.
What You'll Do
- Engage website visitors in real time to convert new leads, close more deals, and provide better support to your customers.
- Route leads and customers to the right person on your team; pass leads to the sales team and route inquiries to services as needed.
- Use chat automation to deliver fast responses to common questions; build bots to qualify leads, book meetings, and answer questions.
- Customize the live chat widget to match your brand; create targeted welcome messages for different pages or audience segments.
- Access and act within a universal inbox in HubSpot’s free CRM: respond to chats, take notes, email, call, schedule follow-ups, and create tickets directly from conversations.
- Stay productive on the go with HubSpot’s free Slack integration and mobile app; set office hours and capture emails to follow up on missed chats.
What We're Looking For This posting does not list candidate qualifications; it describes the product features and capabilities of HubSpot’s live chat solution.
Nice to Have Not specified in the posting.
Compensation & Benefits The page highlights a free product offering with paid premium features: Free Live Chat Software, Free CRM, no credit card required, and both free and premium features available. It also notes cross-platform accessibility (web, mobile app, Slack integration).