About this role
About the Role Opendoor is building an in-person Listing Partner team in Miami. Listing Partners serve as the single point of contact for buyer’s agents from offer through close on Opendoor-owned homes, negotiating on behalf of the seller, coordinating with internal teams and title partners, and driving smooth, on-time closings.
What You'll Do
- Own offer-to-close communications with buyer’s agents on assigned Opendoor listings, serving as their primary point of contact throughout the transaction.
- Negotiate offers and terms (price, concessions, repairs, timelines) within Opendoor guidelines to balance conversion, margin, and customer experience.
- Oversee transactions to close by deadlines through coordinating with internal teams (pricing, homes/renovations, transaction coordinators, title/escrow, brokerage) and external partners to clear issues and keep files moving.
- Manage repair negotiations by reviewing inspection reports, leveraging internal tools and workflows, and presenting clear, data-backed counters to buyer’s agents.
- Maintain high-quality documentation in our internal systems (offer details, counter terms, repair decisions, key milestones) so others can quickly understand status of each file.
- Monitor portfolio health for assigned listings, paying special attention to long-DOM homes and higher-risk transactions, escalating when additional support or strategy is needed.
- Deliver excellent agent and buyer experiences through proactive communication, expectation setting, and timely follow-up via phone, email, and text.
- Adopt and champion new tools and processes (e.g., negotiation models, automation, AI-powered workflows, TC support) designed to increase productivity and deal quality.
- Maintain active real estate salesperson license in any state (or ability to obtain within a defined timeline prior to start date, subject to business needs and brokerage requirements).
- Bring 1+ years of experience in residential real estate (listing agent, buyer’s agent, transaction coordinator, or similar client-facing role) or transferable experience in high-volume negotiations or transaction management.
- Familiarity with MLS, transaction management platforms, and CRM tools.
- Prior experience working in a centralized or inside sales environment (phone- and email-heavy).
- Comfortable using data and tooling (reports, dashboards, AI/automation) to inform decisions and prioritize time.
- Schedule: Full-time, with flexibility needed for peak volume periods; weekend coverage is required.
- Collaboration: Work closely with other Listing Partners, Transaction Coordinators, Pricing, Homes, Title & Escrow, and Brokerage to create a seamless end-to-end experience.
- Performance: Balanced scorecard including conversion, fallthroughs, negotiation outcomes, title attach, pend-to-close time, and customer experience, with coaching and support to grow over time.
- Opportunity: Be part of an evolving resale team core to Opendoor’s strategy and growth.
- Compensation: Mix of base pay and performance-based incentives aligned to outcomes you directly influence.
- Training, tools, and coaching to help you advance to higher levels of impact and responsibility.
- Benefits: Health coverage and other company programs (details provided during the interview process).
Nice to Have
Compensation & Benefits
- Salary: Salaried, full-time; compensation details discussed during interview.
- Benefits: Health coverage and other company programs.