About this role
About the Role As part of the Access & Resource Sharing department, this role supports library service points by providing circulation, technology, printing, and general library services help. The position delivers user services and is part of the first-line support team for patrons, contributing to on-campus student success and a thriving academic environment. What You'll Do
- Operate library service points and provide circulation, technology, printing, and general library services support.
- Provide user services, including lending, printing, and basic technology assistance, and answer patron questions as part of the first-line support team.
- Steward circulating physical collections and perform sorting, shelving, and stack maintenance.
- Apply specialized knowledge of subjects, languages, computer applications, or disciplines relevant to library processes and services.
- Use a variety of systems and resources to provide access to library collections and perform complex technical functions requiring proficiency with technical protocols, digital technology, and data manipulation.
- Exercise initiative and independent judgment when providing service and interpreting, analyzing, and applying policies and procedures, including those related to fiscal decisions.
- Routinely analyze and resolve complex problems that may impact other Library departments or external parties and organizations. What We're Looking For
- Associate degree and at least 2 years of work in a public service setting, or an equivalent combination of education and experience.
- Library experience preferred but not required.
- Prior experience in public service or customer service preferred.
- Skills: strong work ethic, time management, punctuality; ability to deliver customer-focused service and work collaboratively in a team. Nice to Have
- (Optional/preferred qualifications not explicitly listed in the posting.) Compensation & Benefits
- Pay Range: $25.131 per hour; hourly rate noted as $24.458 in related notes.
- Schedule: On-campus, with specified regular hours Tue–Thu 4 PM–12 AM and Fri–Sat 2 PM–10 PM; Summer hours adjusted.
- This posting is for a Schedule C position with unionized status (UL).